YS Fleet – Terms & Conditions

Last Updated: 01-11-2025

Welcome to YS Fleet. These Terms & Conditions (“Terms”) govern your access to and use of our fleet management services, including vehicle rentals, logistics, and related support (“Services”). By using our services, you agree to comply with these Terms.

General Terms

  • YS Fleet provides fleet management and logistics solutions to individuals and businesses within India.
  • By booking or using our services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
  • YS Fleet reserves the right to modify, suspend, or terminate services at any time without prior notice.

Bookings & Usage

  • All bookings must be made through authorized YS Fleet representatives or our official platform.
  • Booking confirmation is subject to vehicle availability and successful payment (if applicable).
  • The user is responsible for providing accurate details at the time of booking.
  • Vehicles must be used only for lawful purposes and in accordance with traffic and transportation laws.

Cancellation & Refund Policy

  • Users may cancel bookings through our support team or official platform.
  • Cancellation charges may apply based on the timing of the cancellation and vehicle allocation status.
  • Refunds, if applicable, will be processed within 7–10 working days.

Vehicle Responsibility

  • The customer is responsible for the safety and proper use of the assigned vehicle during the booking period.
  • Any damage, misuse, or violation caused by the customer will be chargeable.
  • Vehicles must be returned in the same condition as received, with full fuel (if applicable).

Liability

  • YS Fleet shall not be held liable for delays, damages, or losses caused due to traffic conditions, natural disasters, third-party issues, or force majeure events.
  • The company’s liability shall be limited to the amount paid for the specific booking in dispute.

Partner & Driver Conduct

  • All YS Fleet drivers and partners are expected to maintain professionalism, safety, and hygiene standards.
  • Any misconduct by a partner or driver must be reported immediately to our support team.

Privacy & Data Protection

  • YS Fleet respects user privacy and ensures that all personal data is collected, stored, and used in compliance with applicable Indian data protection laws.
  • Data may be used for booking management, customer support, and service improvement purposes.

Modifications to Terms

  • YS Fleet reserves the right to update or change these Terms at any time.
  • Continued use of our services after updates implies acceptance of the revised Terms.

Contact Information
For any queries or disputes, please contact:

Customer Support: +91 8328421002, +91 9063622426

Email: yaswanth@ysfleet.com

Address: D-18 & C-25, Industrial Estate, Gavara Kanchara Palem, Kancharapalem, Vishakapatnam, Andhra Pradesh - 530007