YS Fleet – Shipping Policy

Last Updated: 01-11-2025

1. Introduction

Welcome to YS Fleet. This Shipping Policy outlines the terms and conditions under which we provide shipping, transport, and delivery services to our clients. By availing our services, you agree to comply with the terms stated in this policy.

2. Service Coverage

YS Fleet operates across India and provides transportation and logistics solutions for businesses and individuals. Our services include vehicle-based goods transport, fleet management, and real-time tracking support.

3. Shipping Process

  • Booking Confirmation: Once a booking is made, customers receive confirmation via email/SMS with all relevant details such as shipment ID, pickup, and delivery timelines.
  • Pickup and Dispatch: Our team coordinates with clients to ensure timely pickup and dispatch of goods.
  • Tracking: Customers can track their shipments through our web portal or mobile application using the provided tracking ID.

4. Delivery Timelines

  • Delivery timelines vary depending on shipment size, distance, and route conditions.
  • Estimated delivery time will be provided during booking. YS Fleet strives to meet the scheduled delivery but is not liable for delays due to unforeseen events such as weather, traffic, strikes, or regulatory checks.

5. Shipping Charges

  • Shipping costs are calculated based on distance, vehicle type, load weight, and service category.
  • All applicable taxes, tolls, and additional surcharges will be included in the final invoice.

6. Packaging and Handling

  • Customers are responsible for ensuring proper packaging of goods to prevent damage during transit.
  • YS Fleet reserves the right to reject poorly packed or restricted items to ensure safety.
  • Fragile or high-value goods should be declared in advance for special handling arrangements.

7. Restricted and Prohibited Items

The following items are not accepted for transport under any circumstances:

  • Hazardous or flammable materials
  • Illegal or prohibited goods
  • Perishable food items (unless specifically agreed)
  • Currency, jewelry, or high-value personal items

YS Fleet reserves the right to inspect, refuse, or report any shipment that violates these terms.

8. Damaged or Lost Goods

  • In the unlikely event of damage or loss, customers must notify us within 48 hours of delivery.
  • Claims will be reviewed based on available tracking data, delivery documentation, and insurance coverage (if applicable).
  • YS Fleet’s liability shall be limited to the declared value of the goods or as per applicable transport laws.

9. Insurance

YS Fleet recommends customers to opt for shipment insurance for added protection against damage or loss during transit. Insurance coverage can be arranged upon request at an additional charge.

10. Cancellations and Modifications

  • Bookings can be modified or cancelled before dispatch.
  • Cancellations made after vehicle dispatch may incur applicable charges depending on distance and operational costs.

11. Contact Information

For shipping-related queries, claims, or assistance, please contact us at:

Customer Support: +91 8328421002, +91 9063622426

Email: yaswanth@ysfleet.com

Address: D-18 & C-25, Industrial Estate, Gavara Kanchara Palem, Kancharapalem, Vishakapatnam, Andhra Pradesh - 530007